Forum Discussion

SalematWork's avatar
SalematWork
Explorer | Level 3
2 years ago

Not receiving the 6 digit verification code to access the account.

Hello everyone,  We have a paid subscription through one of our work email accounts, whose email was shut down. We soon realized that the account needs to stay active for us to recieve the code t...
account access
Account Settings
security
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No worries, I got it SalematWork!

 

I just sent an email to your Community-linked email address, and I'll see you there!

SalematWork's avatar
SalematWork
Explorer | Level 3
2 years ago

I did receive a notice saying you mentioned me here, but I don't see any other email. Am I supposed to be receiving a separate email? Just checked JUNK/SPAM too. Nothing yet. 

  • SalematWork's avatar
    SalematWork
    Explorer | Level 3
    2 years ago

    Never mind. I see it now. Thank you. Just responded. 

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