Forum Discussion

surgur's avatar
surgur
New member | Level 2
9 months ago

Not receiving the verification email for my Dropbox account.

I just made a new dropbox account using my university email (not this account). I don't receive the verification email. I have added added no-reply@dropbox.com as a contact but I still don't get the email. I am writing this post from a different account because both the help-bot and this site requires the email to be verified.

account access
Account Settings
Create or delete account

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey surgur, I just sent you an email!

    Reply back to me, and we'll take it from there! 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi there, surgur, let's see what we can find together about this!

    I'd like to have a more account-specific look on this, but I think I'd prefer if we switch over to email. Would that be okay with you?

    Let me know more, and we'll take it from there!

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