Not receiving verification email, how can I verify my account?

Hey Megan, hope you are ok.

I have the same problem, my email is good but not receiving dropbox any verification email, Isn't in "spam", and I also added "no-reply@dropbox.com" to my address book.
Can you help me, please?

Hey cmaurand - sorry to hear you're having issues with this.

Could you try another browser to request the verification email and let me know how it goes?

If it doesn't arrive in your inbox and/or the junk/spam folder in a reasonable amount of time, please let us know here and we'll reach out via email to investigate further. 

Having the same trouble.  Using a business domain hosted at gmail. no-reply@dropbox.com is in the contacts. The email is not landing in junk mail. We have tried sending the verification email several times.

Hi Walter

I tried accessing it in incognito mode and was able to get the verification email sent. Thanks for pointing that out.

Thanks for your help resolving this issue. I've been able to verify my account!

Yes, please go ahead and send me an email; I'm receiving other emails from Dropbox without issue. I have tried both clearing my cache and requesting it via a different browser; no success.

Hey PS24 & ZacharyHarvey - would it be OK if we reached out via email to have a further look internally?

In the meantime, have you tried clearing your browser's cache or using another browser to request the verification email? 

I'm having the same issue - I've added no-reply@dropbox.com to my address book, but I haven't received a verification email, and it's not appearing in my Spam/Junk folders or anywhere else. What are my options?

Hi Megan

I do have access to the email linked to my Dropbox account, I also have checked my spam account and there is no email from Dropbox there.