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Racquels's avatar
Racquels
Explorer | Level 3
3 years ago

Notifications on my computer of SMS backups being downloaded and opened

Hello, my computer has been giving me dropbox notifications all arvo, that sms's I have backed up to dropbox are being downloaded and opened, but that certainly isn't the case on my computer.  I have...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Racquels, thanks for bringing this to our attention.

 

Could you clarify how SMS messages are being backed up onto your device? Is this via a third party app?

 

This will help me to assist further!

  • Racquels's avatar
    Racquels
    Explorer | Level 3
    3 years ago

    Hi Jay, I back up using an app called SMS Backup and Restore

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the info. Regarding the notification that the files were being accessed and downloaded, can you provide any more information on exactly what the messages said, and where? 

       

      A screenshot of this would help greatly.

      • Racquels's avatar
        Racquels
        Explorer | Level 3
        3 years ago

        Hi, I am sorry for the late reply.  The issue is still occurring. Basically, a small Dropbox notification pops up above the task bar of my computer saying that a certain file is being downloaded.  The file is an SMS with a date (2017 and today up to 2018), which are my SMS backups.  I have attached a screen shot.

         

        I have changed my dropbox password and the password for the associated email.  Thank you for your help.

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