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Old Email Account with gmail overwritten with google login.
Hello together! I need help and hope someone here can show me how to solve my problem... Today I got a new smartphone and I installed the Dropbox App on it. When you want to log into your accou...
The Google Sign on would not overwrite your account, so it's possible that you have another Dropbox account under a similar email.
Do you have any emails from Dropbox before you used the sign in, to confirm the exact address it was sent to?
The oldest email I can find using my gmail account is from 2015, though I think I started using it in 2011.
I do have a secondary drop box account I opened recently which works with another mail service I use, but that account works as expected.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHmm, I see. My guess then is that there could be a small typo when inserting your email address at the Dropbox login page. Even a dot for example will be perceived by Dropbox as a different/new email address and youād be basically creating a new separate Dropbox account (which seems to be the case here).
One more thing to try is to reset your password from the login page. If you follow the prompts after that from the correct email address, you should be directly logged in to your Dropbox account.
- I truly wish that were the case. Unfortunately, despite many, many attempts and thorough verification, Iām psychologically preparing for the eventuality that my data and allocated data volume have been lost š
