Forum Discussion

kimberly_javins's avatar
kimberly_javins
New member | Level 1
10 months ago

One-time security code isn't being sent to my email address.

I have tried to sign into my drop box account but every time I try to sign in, I have to receive a verification email to log in. This would usually not be a problem, but my email is not receiving the...
account access
emails
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Welcome to our forum, kimberly_javins! 

Out of curiosity, have you also added no-reply@dropbox.com to your email contacts? If not, please try that too and re-send the code. 

Let me know if you receive it now.

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