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MONOGrant
3 months agoNew member | Level 1
Provide Enterprise customers the ability to convert unmanaged accounts
Currently, Dropbox Enterprise admins have no way to retroactively identify and manage unmanaged accounts that exist within their verified domain. While domain verification and invite enforcement help...
Walter
Dropbox Staff
3 months agoThanks for the clarification and taking the time to share your detailed feedback with us on this MONOGrant - much appreciated.
So, you're aware that you can force the accounts that use a verified domain to join the Dropbox team, assuming that there are available licenses, and then delete the users and transfer the content. Is that right?
If you'd like to achieve this in another way and when it comes your additional suggestions, note that it would be preferable to post them separately in our Ideas section using these tips, if needed.
Thanks again for sharing your thoughts!
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