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Forum Discussion
radenkovic
3 years agoHelpful | Level 5
Received 3 2FA emails in one minute, but 2FA was not enabled on my account
Hi all,
A strange thing happened today, I've received 3 emails in sequence with content:
Hi [MY FIRST NAME],
Finish signing in to Dropbox with this one-time security code...
radenkovic
3 years agoHelpful | Level 5
Walter Rich sorry guys for bugging you again but It's very likely that you have some bug/security issue on the platform.
In this reddit post, more people are complaining about the same thing:
https://www.reddit.com/r/dropbox/comments/y3rl64/dropbox_spamming_dropbox_security_code_emails/
- I also received 3 emails in one minute
- No signs of compromise
- Reddit post (screenshot is dated 27Dec), mine happened on 26Dec
ANOTHER UPDATE:
Exactly the same behavior reported during the last week on your forums.
- Also 3 emails in one minute
Please report this to developers/security, this incident should be reviewed because there may be a way to compromise user accounts and bypass password.
Megan
Dropbox Community Moderator
3 years agoHey guys, I hope you're all doing well!
Would it be okay for me to reach out via email, in order for us to have a closer look into this?
Let me know!
- radenkovic3 years agoHelpful | Level 5
Megan feel free to reach me via email (it's the same I'm using to login to this account).
- Megan3 years ago
Dropbox Community Moderator
- MichaelEngstler3 years agoNew member | Level 2
Hey @Megan, can you please reach out to me via email as well?
The same email as my dropbox account.
Thanks
- arana3 years agoHelpful | Level 6Hi Megan, You can email me as well.
- willywonka3 years agoHelpful | Level 5
Hi,
can you reach out to me via email as well? as the exact same thing happened to me. Thank you
- Hannah3 years ago
Dropbox Community Moderator
Not a problem, willywonka!
I just sent you an email as well, so make sure to get back to me, when you have a chance.
- Randy903 years agoHelpful | Level 5Just chiming in to say I have also been hit with the 3 emails in the span of less than a minute.
This is happening too many times now to be a coincidence, fortunately I don’t have any sensitive files on my account but that’s not the point, a LOT of people are getting these 3 OTP emails in quick succession for it to just be brushed off, as someone said in this thread earlier there has to be either a bug/glitch or a security flaw with Dropbox itself.
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