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CPN's avatar
CPN
New member | Level 2
21 days ago
Solved

Regarding 2FA: Can you use the same phone number on multiple accounts?

Hi!

I have muliple accounts which I use depending on the job.

Can you have multiple accounts on the same phone number, or will I need seperate for each email account?

Thank you :)

  • Hey CPN​, happy Monday! 

    Yes, you can use the same phone number on multiple Dropbox accounts when setting up our 2-factor authentication.

    However, since you're referring to many different accounts, you might want to consider using an authenticator app for more secure results.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

4 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    21 days ago

    Hey CPN​, happy Monday! 

    Yes, you can use the same phone number on multiple Dropbox accounts when setting up our 2-factor authentication.

    However, since you're referring to many different accounts, you might want to consider using an authenticator app for more secure results.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • CPN's avatar
    CPN
    New member | Level 2
    21 days ago

    Thanks so much Megan :)

    I will look into the Authenticator app also :)

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    21 days ago

    Sure thing CPN!

    Enjoy your week ahead! 🤓

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi there  CPN​ and welcome to the Dropbox Community 🎉. I’m so glad to see that your issue was resolved thanks to Megan's amazing assistance.

    By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙.

    If you're open to sharing, I’d love to hear how you use Dropbox 💡. Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team 🤗.

    T 😺 (Dropbox Community Manager)

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