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Forum Discussion
thomsardou
3 years agoNew member | Level 2
Remove security code verification, so we can access the account even without email access.
Hi, While I perfectly know why one would want to have 2fa on their account, this is something I chose *not to* activate. Now for some time Dropbox actually forces us to have access to the email on t...
- 3 years ago
thomsardou wrote:
While I perfectly know why one would want to have 2fa on their account, this is something I chose *not to* activate. Now for some time Dropbox actually forces us to have access to the email on top of the password.If you have two-step verification enabled on your account, refer to the following help article to disable it.
If you don't have it enabled and you're still receiving a request for a code, then what you're seeing isn't two-step verification; it's a one-time security code, and Dropbox will request them when they feel the sign in attempt is suspicious. These types of security codes cannot be disabled.
Nancy
Dropbox Community Moderator
2 years agogotghosted, I found your ticket in our system and I can see our support agent has replied back to you. Please check their email as soon as possible.
gotghosted
2 years agoExplorer | Level 3
Thank you very much Nancy. I’ll check my email soon.
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