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Set up issues says "Create Account Failed; Sorry, an error occured plese try again later"
Hello,
My company is going to tablets in the field (ipad) and we have set up individual gmail accounts (new) and are setting them up with dropbox. We have started with 10, but three of them are...
Hi mquattro, thanks for your patience!
It looks like you hit our account creation limit in a day. You should now, that's been 7 days since you last contacted us, be able to continue to create them normally, however, if you are in a hurry again in the future, you can try switching to 5G on their phones (or tablets). Or you can also use another trustworthy IP address to create new accounts.
Keep in mind that we take this action to ensure our user's account security.
I hope this clarifies!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi mquattro, are all of these Dropbox accounts created using the same network?
Also, it sounds like you were able to create 7 of them, right? Did you do this during a short time span?
Hello! yes, I did, but they were all on seperate tablets with seperate, unique gmail addresses.
- Megan
Hi mquattro, thanks for your patience!
It looks like you hit our account creation limit in a day. You should now, that's been 7 days since you last contacted us, be able to continue to create them normally, however, if you are in a hurry again in the future, you can try switching to 5G on their phones (or tablets). Or you can also use another trustworthy IP address to create new accounts.
Keep in mind that we take this action to ensure our user's account security.
I hope this clarifies!
