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saydecee's avatar
saydecee
New member | Level 1
1 year ago

Someone entered my Dropbox account and is sending scam emails to my contacts.

Hi, my account which was apparently set up with one of my vendors (CLIO) in my corporate email address has been hacked and it is sending scam emails to all my contacts. The emails are sent by a norep...
account access
security
saydecee's avatar
saydecee
New member | Level 1
1 year ago

Over 24 hours since our office was hacked and Dropbox support has STILL not responded about the locked account. What warrants an emergency and live person?  Missed payment on your account?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey saydecee, I just checked your ticket number and it seems that the agent responded earlier.

Can you check your emails again, and let me know if you can see their response?  

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