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ilia9898870's avatar
ilia9898870
Explorer | Level 4
4 months ago

"Something went wrong with your team join request. Redirecting..."

Hi! I registered in Dropbox with my corporate account using my company’s domain name. I received an email invitation from colleagues to join the company team. However, when I try to join, I see ...
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ilia9898870's avatar
ilia9898870
Explorer | Level 4
4 months ago

Hi Nancy,

I just tried Safari – the result is the same. In addition, my colleagues sent me the invitation email, but I didn’t receive it.

Nothing works for me, which makes teamwork impossible.

Could this problem be caused by the fact that I registered with my corporate email before I received the team’s invitation link? And is there any way to resolve the situation manually from your end now?

 

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey ilia9898870, thanks for the additional info on this.

Just to make sure we've checked everything, can you check your email's spam folder, to see if the team invite ended up there?

If not, you can also add no-reply@dropbox.com to your email contacts and ask the admin to re-send the invite.

Let us know how it goes!

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