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DiamondKesawn's avatar
DiamondKesawn
New member | Level 2
3 years ago
Solved

"Something Went Wrong on Our End"

I have been getting this message all morning. Is this happening to anyone else?

 

  • Jay's avatar
    Jay
    3 years ago

    Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running.

8 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi DiamondKesawn, thanks for bringing this to our attention.

     

    What are you viewing on this page, the Dropbox site in general, a shared link, or something else?

     

    This will help me to assist further!

  • Sheila8's avatar
    Sheila8
    New member | Level 2
    3 years ago

    I've been in Dropbox all morning and all of a sudden I get the "Something went wrong on our end error".  I checked and there are no system outages.  What else could this be? I've cleared cache and done everything else I can think of.  

  • DiamondKesawn's avatar
    DiamondKesawn
    New member | Level 2
    3 years ago

    Hi @Jay,

    I am on the Dropbox site in general. Upon logging in, nothing comes up. The right side panel just spins and any folder I click on provides me the noted error message.

  • DiamondKesawn's avatar
    DiamondKesawn
    New member | Level 2
    3 years ago

    Same thing on my side. Are you on a MAC? 

    Based on some of the other discussions this seems to be consistent with MACs.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update, let me know if you experience this behavior again!

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