Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
DiamondKesawn
3 years agoNew member | Level 2
"Something Went Wrong on Our End"
I have been getting this message all morning. Is this happening to anyone else?
Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running.
8 Replies
Replies have been turned off for this discussion
- Jay3 years ago
Dropbox Community Moderator
Hi DiamondKesawn, thanks for bringing this to our attention.
What are you viewing on this page, the Dropbox site in general, a shared link, or something else?
This will help me to assist further!
- Sheila83 years agoNew member | Level 2
I've been in Dropbox all morning and all of a sudden I get the "Something went wrong on our end error". I checked and there are no system outages. What else could this be? I've cleared cache and done everything else I can think of.
- DiamondKesawn3 years agoNew member | Level 2
Hi @Jay,
I am on the Dropbox site in general. Upon logging in, nothing comes up. The right side panel just spins and any folder I click on provides me the noted error message.
- DiamondKesawn3 years agoNew member | Level 2
Same thing on my side. Are you on a MAC?
Based on some of the other discussions this seems to be consistent with MACs.
- Sheila83 years agoNew member | Level 2
On a PC / Chrome
- Jay3 years ago
Dropbox Community Moderator
Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running.
- DiamondKesawn3 years agoNew member | Level 2
Mine is back up and running now. Thank you!
- Jay3 years ago
Dropbox Community Moderator
Thanks for the update, let me know if you experience this behavior again!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!