Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
ilia9898870
4 months agoExplorer | Level 4
"Something went wrong with your team join request. Redirecting..."
Hi! I registered in Dropbox with my corporate account using my company’s domain name. I received an email invitation from colleagues to join the company team. However, when I try to join, I see ...
Hannah
Dropbox Community Moderator
4 months agoThanks for the update here.
Just to confirm, the account you created is just a Basic free account, right? You didn't create any kind of trial for any other plan?
Also, did the admin resend you the invite? If they did and you still didn't receive the email, have them delete the invitation and resend it anew.
Lastly, please make sure that you've verified your Dropbox email address, as that might be causing an issue as well.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!