Forum Discussion

miningengineer's avatar
miningengineer
Explorer | Level 3
3 years ago

Subpoena

Has anyone ever gotten an email concerning their a account being the subject of a subpoena ie Dropbox has received a Subpoena/Summons from the DoJ for the disclosure of the following information related to the Dropbox account associated with “email account”

- Subscriber information, including name, email address, and length of service
- Logs associated with account access, including timestamps and IP addresses

We may produce data responsive to this legal request within 5 days unless you intend to object to the disclosure. If you object to disclosure, please notify us (by replying to this email) before 11/27/22 that you object to our compliance and attach a motion filed with the relevant court seeking to prevent the production of this information.

For more information about this request, you may wish to contact the party seeking this information. A copy of the legal request may be provided upon request.

We at Dropbox cannot give legal advice. If you have any questions about this matter, please consult with an attorney.

Regards,

Dropbox Legal Team
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there miningengineer, sorry to hear about this.

     

    Could you please let us know if you've contacted our Support team about this? If you did, could you share your ticket ID so that we can look it up in our system?

     

    Thanks!

    • FireFishMike's avatar
      FireFishMike
      Helpful | Level 5

      Something smells like 4 day old fish.

      If law enforcement was to subpoena content from Dropbox, regardless of the owner, they'd send it to Dropbox and have Dropbox relay the owner's info to the enforcement agency.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!