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Support for dropbox free teams ends March 31, 2022
ciao,
oggi ho ricevuto una mail che mi informa che dal 31 marzo non sarà più possibile utilizzare il team di lavoro in modalità free😅
volevo capire se effettivamente dal primo aprile le cartelle e file resteranno invariati, comprese le impostazioni di condivisione o se verranno eliminati agli altri membri del team, ma resterà cmq a me che sono l'amministratore?
non vorrei rischiare di perdere tutto ...
chiedo in modo da poterci preparare per tempo e nel modo giusto al passaggio 😉
grazie a chi mi saprà rispondere e Buona giornata
Sveva
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Hello
today I received an email informing me that from March 31 it will no longer be possible to use the work team in free😅 mode
I wanted to understand if actually from the first of April the folders and files will remain unchanged, including the sharing settings or if they will be deleted to the other members of the team, but will remain cmq to me who am the administrator?
I wouldn't risk losing everything 😓... I ask so that we can prepare in time and in the right way for the passage
thanks to those who will be able to answer me and Have a nice day
Sveva
- Hey Sveva, thanks for posting your questions to our Community.
With the deprecation of free teams, the only things that are changing are:
1) Account pairing (if you have your free team account linked to a personal one, they will get unlinked)
2) You will no longer be able to access team features, like groups.
Everything else in your account, along with your files and sharing permissions will remain the same.
For more info, you can take a look at the email you received about this.
Let me know if you have any questions!
31 Replies
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Ha All,
My work dropbox was also cancelled. There are numerous remarks on that my files are still 'there', and only the plan was cancelled. But where can i find those files? The dropbox proffessional icon is gone.
My personal dropbox is still there but that doesnt contain all my workfiles. And i dont know for all the files what the original source was where i made them on. I use various machines to create content, but used dropbox to not worry where i wanted to use them.
BR, J
- Rich
Super User II
Jochem van Hal wrote:
There are numerous remarks on that my files are still 'there', and only the plan was cancelled. But where can i find those files?
Sign in to the Dropbox website using the email address and password that you used for your work account.
- Ha Rich,
I did Just that several times. On all my devices and the Cloud there seems to be a digital misunderstanding between my (oldest) personal account and my (newer) professional account. Every device and every sign in keeps redirecting me to the same (personal) dropbox. The professional navigator tab that is (automatically) removed is no where to be found. So are my 2GB professional files.
😥 - Rich
Jochem1 wrote:
I did Just that several times. ... there seems to be a digital misunderstanding between my (oldest) personal account and my (newer) professional account.Then try signing in with the email address from the other account. You had two accounts linked. Each account was still associated with a separate email. Have you tried signing in to the Dropbox website (not an app) using both email addresses?
I've seen other people post that when the accounts were split, the paid subscription ended up on the wrong account. Could be what you're seeing as well.
Rich wrote:
I've seen other people post that when the accounts were split, the paid subscription ended up on the wrong account. Could be what you're seeing as well.
That's what happened to me. But Dropbox does not appear to have an answer for this conundrum. This incredible nuisance after more than a decade paying for a Plus/Pro account!
Hi Rich,
I've tried that. One of the problems is that i now have three different 'personalities' on Dropbox.
1. One with my personal email and my personal dropbox (the oldest);
2. One with my business email adres linked to the professional dropbox issued some four years ago;
3. One with another business email that Dropbox kept pushing recently.
I've logged in to all three, on every device and in the cloud.
One of the problems is that i don't know wich is what anymore.
Before the termination of free teams by march i had two links to Dropbox in Navigator:
1. One to my personal dropbox.
2. And a second one called professional (or something). That's now gone.
Is see that part of my professional DB is now linked to the first. But for example my tab concerning applications only contains one CV instead of my complete record of letters and CV's from the last 21 years of working ;-(.
Hi everyone,
There was some progress in this thread (no solution though). But than it went silent. Ive tried everything ive read on this forum. My professional files are still gone.
The most easy way of explaining is:
- I had two links to dropbox. One personal and one professional. The latter is gone.
- There was a partly integration with my personal dropbox. But not all!
Solution:
- I would have hoped that my professional link was still there, with all the files just that syncronisation stopped. But its gone!
- Logging in to a cloud DB environment to collect all my professional files isnt working because even in the cloud (with all three logging adresses) i find the same files.
Anyone?
Best regards,
Jochem
- Jay
Dropbox Community Moderator
Hi Jochem1, just for clarification, when you logged into each of your 3 accounts, did you check the events page, or the deleted files page?
The best way to avoid confusion is to log into the accounts in incognito/private browsing mode, one at a time. Closing that browser would automatically log out of it, so you can then open another private window and log into the second account. This way you can be certain you've checked each account.
I used to be able to switch between separate dropbox accounts OFFLINE, then one account got removed and I just couldn't find a way to add it again. Is this only available to a certain account type? If yes, then what is it?
- Hannah
Hey annesahm90, thanks for reaching out.
I've moved your post to this relevant thread. You'll find more info here about what happened.
Let me know if you have any questions!
