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Megy86's avatar
Megy86
New member | Level 2
3 years ago
Solved

Suspicious email about a charge?

I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
account access
security
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi dmccandless Megy86 and Kennymb5384 

     

    Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.

     

    Regards,

    Ben

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi nicklato12 & Tiffany08, thank you both for reporting this! 

 

Could you send me a screenshot of the email you received, and also confirm the email address it came from? Is it coming from an official Dropbox domain? 

 

Just make sure none of your personal info is visible in the screenshot, such as email address. 

 

Keep me posted!

Tiffany08's avatar
Tiffany08
Explorer | Level 4
3 years ago
There is something really important missing from Megan's reply. And that is where you want me to send it to.
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Tiffany08 wrote:
    There is something really important missing from Megan's reply. And that is where you want me to send it to.

    You can just post it here. Be sure to mask any private information if any is visible.

     

     

    • Tiffany08's avatar
      Tiffany08
      Explorer | Level 4
      3 years ago
      I would if I had that option
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        3 years ago
        Tiffany08 wrote:
        I would if I had that option

        That's been an issue for a while. I think you need to be Level 3 or higher on the forums. Simply put, you likely haven't posted enough. I think the limit was raised due to spammers abusing it shortly after these new forums went live.

         

        You could upload the image to your Dropbox and share a link, or you could use an image hosting service like Imgur or Gyazo.

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