Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Megy86
3 years agoNew member | Level 2
Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
- 3 years ago
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
Rich
Super User II
3 years ago
Tiffany08 wrote:
There is something really important missing from Megan's reply. And that is where you want me to send it to.
You can just post it here. Be sure to mask any private information if any is visible.
Tiffany08
3 years agoExplorer | Level 4
I would if I had that option
- Rich3 years ago
Super User II
Tiffany08 wrote:
I would if I had that optionThat's been an issue for a while. I think you need to be Level 3 or higher on the forums. Simply put, you likely haven't posted enough. I think the limit was raised due to spammers abusing it shortly after these new forums went live.
You could upload the image to your Dropbox and share a link, or you could use an image hosting service like Imgur or Gyazo.
- Tiffany083 years agoExplorer | Level 4Why did my links get deleted?
- Rich3 years ago
Super User II
Tiffany08 wrote:
Why did my links get deleted?Perhaps because they contained transaction numbers, or a scam phone number? I didn't delete them so perhaps one of the Dropboxers did.
Those screenshots clearly look like a scam to me. They're not invoices from Dropbox themselves (meaning, an invoice for the Dropbox service). I also called the phone number listed on one of them out of morbid curiosity, since Dropbox doesn't have a phone number for their help desk, and it was clearly a scammer group. I called the number twice and they gave me a different company name each time when I asked.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!