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Forum Discussion
Megy86
3 years agoNew member | Level 2
Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the b...
- 3 years ago
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
Rich
Super User II
3 years ago
Tiffany08 wrote:
Why did my links get deleted?
Perhaps because they contained transaction numbers, or a scam phone number? I didn't delete them so perhaps one of the Dropboxers did.
Those screenshots clearly look like a scam to me. They're not invoices from Dropbox themselves (meaning, an invoice for the Dropbox service). I also called the phone number listed on one of them out of morbid curiosity, since Dropbox doesn't have a phone number for their help desk, and it was clearly a scammer group. I called the number twice and they gave me a different company name each time when I asked.
Tiffany08
3 years agoExplorer | Level 4
Thats interesting. Thanks for the reply. So that's how that scam works is you call them and give them your information?
- Rich3 years ago
Super User II
Tiffany08 wrote:
So that's how that scam works is you call them and give them your information?That's one way, yes. There are some great Youtube videos by Mark Rober and a gentleman that goes by Jim Browning, about how some of these scams work and how they've helped to catch and shut down some of the scam call centers. Another popular method is once they get you on the phone, they get you to install remote access software, often while you're completely unaware, then they use your own computer to access your bank accounts.
nicklato12 wrote:
My question is though how did it come from a verified Dropbox email?It likely didn't. If you dig into the email headers you'll probably find that they're spoofing the email address. It's extremely simple to fake a sender's email address.
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