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nasroht's avatar
nasroht
New member | Level 2
3 years ago
Solved

To link your computer I enter a security code received on my phone - the button just spins

Decided to install the dropbox application on my M2 MacBook. Company account was added, 2FA and SMS it worked.    However when I try to add my personal account, I choose google as login, then I rec...
account access
Dropbox Basic
  • nasroht's avatar
    nasroht
    3 years ago

    As a workaround I removed 2FA on the website, changed my email from google to my personal apple address. Logged in using AppleID and enabled 2FA again (and made a note of the new backup codes, always wise).

nasroht's avatar
nasroht
New member | Level 2
3 years ago

As a workaround I removed 2FA on the website, changed my email from google to my personal apple address. Logged in using AppleID and enabled 2FA again (and made a note of the new backup codes, always wise).

  • JackM9's avatar
    JackM9
    New member | Level 2
    3 years ago

    I have never received a security code on my phone!

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey JackM9, could you elaborate a tad on the issue you're facing so that we can assist further? 

       

      Thanks!

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