Forum Discussion

Paul591's avatar
Paul591
New member | Level 2
12 months ago

'Too many incorrect attempts. Please try again in a few minutes.' error

Too many incorrect attempts. Please try again in a few minutes.

 

i have access to my email address but waited 24 hrs and the above message is all i get

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Paul591, thanks for joining the Dropbox Community.

     

    I assume you're getting this error when trying to login to your account, right?

     

    Can you try again, while connected to a different network, to see if that helps?

     

    Keep me posted.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!