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sdshahbazi01's avatar
sdshahbazi01
New member | Level 2
4 years ago

Too many incorrect attempts. Please try again in a few minutes.

Hello I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes." I didnt receive any em...
security
tienthanhng's avatar
tienthanhng
Explorer | Level 4
3 years ago

hello Megan, I got the same issue and I didn't receive any reset password in my inbox. This is work-related dropbox so I'm kind of freak out now. Can you fast forward steps to help me directly? my contact email is  - My dropbox email is - and I can access both of my emails.

 

Thanks.

 

[Moderator note: Personal information removed per the Community's Guidelines]

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi tienthanhng, hope you don’t me jumping in. 

 

I’ve opened a support ticket for you, so we can look into this internally. 

 

When you have time, please check the email address that’s tied to your forum profile here, and reply back to me. 

 

Cheers!

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