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sdshahbazi01's avatar
sdshahbazi01
New member | Level 2
4 years ago

Too many incorrect attempts. Please try again in a few minutes.

Hello I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes." I didnt receive any em...
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the comment here, xxyyzz and sorry to see you're having trouble.

 

Can you try to reset your password again, from a different connection or network, to see if that helps?

xxyyzz's avatar
xxyyzz
Explorer | Level 4
3 years ago

Hi: 

 

I have tried adding no-reply@dropbox.com to your contacts list and am still unable to receive a password reset email. This is very frustrating as I need to access my account. 

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