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rob_moore monthly
3 years agoExplorer | Level 4
Two Dropbox Accounts - Can't Sign into One
I have two Dropbox accounts. One for work and one personal (this one). I logged out of the work account to move some files around in my personal account and now Dropbox keeps redirecting me back to m...
Mark
Super User II
3 years agoDo you mean two logged in on the website?
If so try opening a second browser window but use an incognito or private one.
If you mean on the computer, unless one is a paid business account you cannot have 2 logged in at the same time.
- rob_moore monthly3 years agoExplorer | Level 4
Sorry I wasn't clearer. Same computer...not trying to be logged into both accounts at the same time.
Was originally logged into my work account. Logged out and into my personal account (which I've done often before). This time when I try to log back in I get this response: "You recently changed your email. Please log in to that account."
- rob_moore monthly3 years agoExplorer | Level 4
Also -- tried the new Incognito browser window. Same response - denied.
Thanks!
- Megan3 years ago
Dropbox Staff
Hi rob_moore monthly, sorry to hear about that!
Can you please send me a screenshot of the error message that you see, when you try to sign into your Dropbox account, in order for me to have visual too?
Keep me posted!
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