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Forum Discussion
Typo in email address, can't receive verification email
verification always has ! added to the email , so it doesNOT come to my computer
who can fix this. ?
all my data was lost with the upgrade
1 Reply
- Rich
Super User II
verification always has ! added to the email , so it doesNOT come to my computer
who can fix this. ?Dropbox sends the verification to the email address that's on file in your account. If it's being sent to an email address with an exclamation point in it, then that's how the email address was originally entered when you created the account.
Unfortunately, if you don't already have access to your account to update your email address, for instance, on another device that's already signed in, then there wouldn't be a way to gain access to the account. You can try contacting Support, but they may not be able to help you.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
