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rarab2's avatar
rarab2
New member | Level 2
1 year ago

Unable to access my Dropbox account because the email I used for the account isn't active.

I am unable to access important data in my Dropbox account because the email I used for the account has been deactivated, and I cannot receive the two-step verification codes. I have contacted my ema...
account access
security
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

I see, rarab2!

 

Based on everything you mentioned, and especially because you mentioned the email access, it sounds like this has to do with our one-time security code. 

 

I'd most likely require to check some account-specific info so I suggest we switch to email in order for us to have a closer look together. What do you think? 

  • rarab2's avatar
    rarab2
    New member | Level 2
    1 year ago

    Please help me with anything. I have to make use of important data. Thank you.

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