Forum Discussion

Seandc99's avatar
Seandc99
Explorer | Level 3
2 years ago

Verification code sent to inactive email address - what can I do?

I no longer have the email linked to my Dropbox account. When they send verification number I'm unable to get it. What can I do
account access
security
Seandc99's avatar
Seandc99
Explorer | Level 3
2 years ago
I don't have any devices linked to the account. I have the email and password and able to verify my identity.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for clarifying! I searched our system in the meantime, and I can see you’ve already reached our support team. 

 

I’d suggest waiting for their reply, and they’ll further assist. I’ve also left them an internal message for you.

  • Seandc99's avatar
    Seandc99
    Explorer | Level 3
    2 years ago
    Thanks

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