Forum Discussion

Bembe's avatar
Bembe
New member | Level 2
4 years ago

Weird email - is this really from Dropbox?

I received an email in my language, which can be translated to: LISTEN: We recommend you finish your Dropbox-installation ASAP. I haven’t started installing it anywhere new, so why did I get this...
account access
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
Bembe wrote:
LISTEN: We recommend you finish your Dropbox-installation ASAP.

Are you sure it's a legitimate email, and really from Dropbox? Has anyone referred you to Dropbox lately?

  • Bembe's avatar
    Bembe
    New member | Level 2
    4 years ago
    Hi Rich!
    I’m as sure as I can be. Checked the email address (no-reply@dropbox.com) and the address at the bottom (Dropbox International Unlimited Company
    One Park Place, Hatch St. Dublin 2, Ireland
    Visa integritetspolicy | Avsluta prenumeration)

    I saw someone else write that Dropbox emails are looking “spammy”, and I’ve thought the same thing lately.

    No, no one has referred me to Dropbox lately.

    /B
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      You could try forwarding it to abuse@dropbox.com so they can look at it

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!