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Bembe's avatar
Bembe
New member | Level 2
4 years ago

Weird email - is this really from Dropbox?

I received an email in my language, which can be translated to: LISTEN: We recommend you finish your Dropbox-installation ASAP. I haven’t started installing it anywhere new, so why did I get this...
account access
security
Englishteacher's avatar
Englishteacher
New member | Level 2
4 years ago
I would like to know why I received an email yesterday about completing a setup. As I’ve been using Dropbox for several years now, I don’t understand why or if it’s necessary to do so.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Englishteacher, let's have a look! 

 

Is it possible that the address you received this email to, is linked to another Dropbox account of yours? 

 

Would you be able to send me a screenshot of the email in question? Just make sure no personal info is shown there. Also, is the domain this message came from, an official Dropbox domain?

 

Keep me posted, and we'll take it from there! 

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