Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
James S.5
3 years agoHelpful | Level 5
Android 14: Camera Uploads needs access to storage
Those of you who have this error:
1. In Android Settings, go to Apps. Select Dropbox.
2. Click "Force Stop".
3. Click "Permissions".
4. Click on "Photos and Videos".
5. Select "Don't Allow".
6. Restart Dropbox. Open Dropbox Settings.
7. Click on Camera Uploads.
8. Dropbox will ask you for permission again. Select "Allow All".
9. Done. It's fixed.
Hi Everybody,
This should be fixed with the newest release, and the workaround should no longer necessary. Please update your apps and let us know if the access request persists.
Regards,
Ben
16 Replies
Replies have been turned off for this discussion
- Chris K.462 years agoNew member | Level 2
2024 Worked, be sure to follow all instructions to reset Android and DB settings.
- Odessa17942 years agoNew member | Level 2
Thank you! It's work, Greate!
- Sicole2 years agoNew member | Level 2
problem still exists
- Mr-B2 years agoHelpful | Level 6
Not touched Linux in a while but looks like chmod is sure getting complicated to set the right permissions these days.
- evabbl2 years agoExplorer | Level 3
I've updated the newest version, still had the same problem. But thanks to the above tip it works again!
- NigerianKing2 years agoNew member | Level 2
This is still an active ongoing issue as of today, 3 months after you said a fix would be issued. Thank goodness I found @James S.5 fix above today.
- NigerianKing2 years agoNew member | Level 2
This worked for me, thanks!
- NacNac2 years agoHelpful | Level 5
I just got a new phone today and it installed dropbox so assuming its the newest version, updated to android 14 and went to set up my dropbox app and still had this problem. galaxy s23 work around fixed the issue.
- Mr-B2 years agoHelpful | Level 6
Still seeing this issue on app v358.2.2 (12-Dec-23) where it keeps asking for storage permissions to enable camera uploads even though it already has Permissions to access Photos and videos. The workaround to remove all perms first etc. works.
- James S.52 years agoHelpful | Level 5
That's numberwang!
About Dropbox Tips & Tricks
Learn how to get the most out of Dropbox with other users like you.394 PostsLatest Activity: 14 hours ago
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!