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Jose_Jimenez's avatar
Jose_Jimenez
Helpful | Level 5
4 years ago

Desktop app syncing, connecting, and other problems might be a beta

Some issues with the desktop application are sometimes because of using a beta version (I’ve just learned about what beta means). This can be problems with syncing, connecting, starting up, and more. 

 

Make sure that your version has a 4 in the middle (like the current one 149.4.4568) because that means it is a stable version. If you have a 3 in the middle (like 150.3.4987) you are using a beta version.

To turn this off, turn off Early Releases in your account settings online like this https://help.dropbox.com/accounts-billing/settings-sign-in/enable-early-releases. Then, install the current stable version by going here https://www.dropbox.com/downloading. You do not need to uninstall the desktop app beta. Just install the stable one over it. 

 

😎 

desktop
Setting up the apps
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