Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
vicentesanchezh
4 years agoNew member | Level 2
Problema Dropbox con IOS Monterrey
Hola, al instalar IOS Monterrey en mi computador se cayó Dropbox y ahora no puedo acceder, ya que me aparece el siguiente mensaje:
Si entro a los logs me aparece lo siguiente :
bn.BUILD_KEY: Dropbox
bn.VERSION: 125.4.3474
bn.constants.WINDOWS_SHELL_EXT_VERSION: 48
bn.is_frozen: True
machine_id: 69212163-403a-5dbc-a941-0cea2f09c6ac
pid: 2756
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='micaza', pw_passwd='****', pw_uid=501, pw_gid=20, pw_gecos='Maria del Carmen Icaza', pw_dir='/Users/micaza', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='micaza', pw_passwd='****', pw_uid=501, pw_gid=20, pw_gecos='Maria del Carmen Icaza', pw_dir='/Users/micaza', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/micaza'
appdata: '/Users/micaza/.dropbox/instance1'
real_path='/Users/micaza/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/micaza/Dropbox'
real_path='/Users/micaza/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace._file_: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/2j/v0w1nx7d0_91zh8b0p9xh_xr0000gn/T'
real_path='/private/var/folders/2j/v0w1nx7d0_91zh8b0p9xh_xr0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 819, in wrapper
File "dropbox/client/main.pyc", line 6472, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 307, in _wrapped
File "dropbox/client/main.pyc", line 6005, in _init_components_for_account
File "dropbox/client/main.pyc", line 5932, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 225, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 275, in _init_
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 219, in _init_
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 149, in _init_
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 223, in _init_
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 597, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 182, in _init_
File "extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine._cinit_
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> fchflags syscall: _set_hidden |>> Permission denied"
Por favor ayuda, no se que puede estar pasando
2 Replies
Replies have been turned off for this discussion
- alejomelo4 years agoExplorer | Level 4
Hola, tengo un problema desde que formateé e instalé el Monterey para macOS y luego hiciera la migración del backup que hice antes de formatear.
Al iniciar Dropbox me sale un letrero que dice "No fue posible iniciar Dropbox
Esto se debe generalmente a un error de permisos. También puede producirse un error por alojar la carpeta principal en un recurso compartido de red.
Si deseas obtener más información, haz clic en el botón de ayuda a continuación.
Para obtener ayuda, comunícate con el soporte de Dropbox con la información siguiente:"
En esa información me sale lo siguiente:
bn.BUILD_KEY: Dropbox bn.VERSION: 133.4.4089 bn.constants.WINDOWS_SHELL_EXT_VERSION: 51 bn.is_frozen: True machine_id: bc36d121-ec8d-53c1-852a-f943ac138a02 pid: 1148 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='AlejoMelo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Luis Alejandro Melo Rojas', pw_dir='/Users/AlejoMelo_1', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='AlejoMelo', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Luis Alejandro Melo Rojas', pw_dir='/Users/AlejoMelo_1', pw_shell='/bin/zsh') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'alejomelo', 'AlejoMelo', '_nsurlstoraged', '_xcsbuildagent', '_xcscredserver']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'alejomelo', 'AlejoMelo', '_nsurlstoraged', '_xcsbuildagent', '_xcscredserver']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/AlejoMelo_1' appdata: '/Users/AlejoMelo_1/.dropbox/instance1' real_path='/Users/AlejoMelo_1/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Users/AlejoMelo_1/Dropbox' real_path='/Users/AlejoMelo_1/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/23/0q7chq8s06ndpj7w1j5_qq0c0000gn/T' real_path='/private/var/folders/23/0q7chq8s06ndpj7w1j5_qq0c0000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "dropbox/client/main.pyc", line 808, in wrapper File "dropbox/client/main.pyc", line 6497, in finish_dropbox_boot File "dropbox/client/message_queue.pyc", line 307, in _wrapped File "dropbox/client/main.pyc", line 6030, in _init_components_for_account File "dropbox/client/main.pyc", line 5954, in create_sync_engine File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 280, in __init__ File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 222, in __init__ File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__ File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 217, in __init__ File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 587, in _init_new_engine_locked File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 185, in __init__ File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__ nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"
- Marina4 years ago
Dropbox Staff
Hola, vicentesanchezh:
¡Bienvenido a la Comunidad de Dropbox!
Al actualizar a MacOs se han aplicado algunos permisos más estrictos que probablemente hayan provocado el problema que está experimentando.
¿Puedes intentar los siguientes pasos?
- Haz clic en el icono de Apple en la esquina superior izquierda de su pantalla.
- Selecciona Preferencias del sistema ...
- Luego Seguridad y Privacidad.
- Selecciona la pestaña Privacidad.
- Para realizar cambios, pulsa en el icono de candado y pon tu contraseña contraseña de macOS.
- Selecciona Acceso total al disco.
- Marca la casilla junto a Dropbox.
- Selecciona Accesibilidad.
- Pulsa la casilla junto a Dropbox.
- intenta reiniciar la aplicación de Dropbox para escritorio.
¡Saludos!
About Haz una pregunta
Busca respuestas en las conversaciones iniciadas por otros usuarios. Si no encuentras la respuesta que necesitas, haz una nueva pregunta.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!