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DBXCommunity
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7 years ago

How to contact Dropbox Support

If you have a question, you can ask our community here.

Dropbox customers can reach Dropbox Support over email, via the help center, X, Instagram  or Facebook and by posting in the Community.

Dropbox Business admins can contact live support through the admin console.

We're dedicated to helping you have a great experience with Dropbox. When you have a question, we want to make sure we provide you with an answer.

Learn about the support options and expected response times for your plan here! https://www.dropbox.com/support 

 
Is Dropbox down? Check the Dropbox status page.
 
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About About the Dropbox Community

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The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!