Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
RichardNeedsHelp
8 months agoNew member | Level 2
[Dropbox Sign]: Glitch when adding a placeholder text
I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've never had this issue before.
32 Replies
Replies have been turned off for this discussion
- RichardNeedsHelpNew member | Level 2
I just tried again in an incognito window, with no extensions or plugins running, on two separate computers. The same problem persists. I am unable to add Placeholder text to fields. I would really appreciate if you could reach out to me via email to look internally.
- Walter
Dropbox Community Moderator
Hey there RichardNeedsHelp - thanks for bringing this to our attention.
If this persists on an incognito window with no extensions or plugins running as well, may we reach out via email to have a further look internally?
Thanks!
- RichardNeedsHelpNew member | Level 2
I tried this twice as you specified on two separate computers, but the problem persists. Please reach out to me via email to resolve this. I really need this fixed.
- Hannah
Dropbox Community Moderator
Hey RichardNeedsHelp, I just sent you an email, so we'll continue there.
Thanks!
About Dropbox Sign
Ask your Dropbox Sign questions here.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!