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RichardNeedsHelp's avatar
RichardNeedsHelp
New member | Level 2
8 months ago

[Dropbox Sign]: Glitch when adding a placeholder text

I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've never had this issue before.

 

32 Replies

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  • RichardNeedsHelp's avatar
    RichardNeedsHelp
    New member | Level 2

    I just tried again in an incognito window, with no extensions or plugins running, on two separate computers. The same problem persists. I am unable to add Placeholder text to fields. I would really appreciate if you could reach out to me via email to look internally.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator

    Hey there RichardNeedsHelp - thanks for bringing this to our attention.

    If this persists on an incognito window with no extensions or plugins running as well, may we reach out via email to have a further look internally?

    Thanks! 

    • RichardNeedsHelp's avatar
      RichardNeedsHelp
      New member | Level 2

      I tried this twice as you specified on two separate computers, but the problem persists. Please reach out to me via email to resolve this. I really need this fixed.

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