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Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
2 years ago

How to send a reminder for a signature request?

With the new change, does anyone know if this feature still available? The Dropbox sign become more and more a Dropbox PDF editor which does poor job than any free PDF app user can download. Wrong di...
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jun yu, thanks for your feedback on Dropbox Sign.

 

If you have a Dropbox Sign account, you can indeed follow the steps that you mentioned above, to send a reminder for a signature request.

 

Did you have any issues sending a reminder after following those steps?

 

Keep me posted.

jun yu's avatar
jun yu
Helpful | Level 5
2 years ago

Yes, i have the dropbox sign account and making payment monthly. 

 

Could you be more detailed about the steps? 

 

thanks 

  • jun yu's avatar
    jun yu
    Helpful | Level 5
    2 years ago

    Please note that since your UI changed, the instruction has not been updated so I followed the steps on the website and it does not work. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can you please send us a screenshot of how the process looks on your end?

    • BarbaraVer's avatar
      BarbaraVer
      Helpful | Level 5
      2 years ago

      I'm trying to send a reminder for a signature and it's not working. I have been trying for several hours and I keep getting this notice: 

      What is the problem?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi BarbaraVer, could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running and clearing your cache?

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