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Constant pop-up notification when I delete files on my desktop. Can I remove it?

Constant pop-up notification when I delete files on my desktop. Can I remove it?

Server_Align
Collaborator | Level 10
Go to solution

I accept that this feature of asking what a user wants to do appeared without warning.

(I mean dropbox dont even know what a change log on release notice is so every thing is a mystery)

 

I accept that I needed to go to each machine and one by one create then delete a file and click the "Don't ask me this again" before clicking "Delete everywhere".

 

What I dont accept since its clearly super neglegent of dropbox is to...

 

ASK ME IT AGAIN ON THE NEW VERSION UPDATE!

 

Does dropbox not know what the meaning of "Don't" is ?????

 

I have just had to remote onto 6 machines and repeat this "create,delete,click,click" process again, from version 52.4.58 and now 52.4.60, why a machine that just used to add its files remove its files and sit there doing its stuff, now needs me to check it for a version update and manage a pointlessly repeating question is beyond me.

 

Can Dropbox please actually store the responce to the prompt and pay attention to what it stored.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @Hollebon, you might be interested in this thread.

 

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

11 Replies 11

Jay
Dropbox Staff
Go to solution
Hi there, we’re sorry to hear about your frustration on this matter.

I’ve forwarded this information to our dev team to see if this can be amended for future upgrades to the desktop app.

Thanks for the feedback!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Zav
Dropbox Staff
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Hi, I'm an engineer at dropbox looking into this.

 

I think what's actually happened is that we moved this from an experimental beta feature (some users in beta get the feature) to being released and available for everyone.

 

That means that we may have enabled the feature for some computers which did not have the feature previously. Sorry for the inconvenience from the second round of disables you're having to do, though!

 

If you've disabled it on any specific computer you remember, and seen it again, please let me know. We definitely would want to fix that.

Server_Align
Collaborator | Level 10
Go to solution

Never used the beta's.

 

Was definitely a second round of them .58 then .60, if its gone now all good, just wanted to get on top of it, before it stopped the syncing on each version update.

 

Will report if it occurs on next version release.

AndyGli
Helpful | Level 6
Go to solution

Hi, is anyone else receiving continual confirmation boxes when moving files in shared folder?  This has only just started in teh last few days and even after ticking 'Don't ask me this again' the confirmation box appears.  Thanks

Capture.JPG

Jay
Dropbox Staff
Go to solution
Hi Andy, I moved your post into this thread to keep similar requests together!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Calmac
New member | Level 2
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I am also having this issue 😞

I don't want to be asked so I clicked on "do not show these messages" and 5 minutes later I'm getting them again.

Very annoying.

Hollebon
New member | Level 2
Go to solution
Yes, this is happening to me too. Not sure how I should respond to the on screen prompt. Sometimes the file gets deleted!!! Help!

Hollebon
New member | Level 2
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I have looked in my deleted files list on dropbox.com and found quite a few tmp.download files that have been deleted. Never had this problem before. Not sure how to answer the Pop up box to ensure my shared files are not deleted.

Jay
Dropbox Staff
Go to solution

Hi @Hollebon, you might be interested in this thread.

 

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

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    Server_Align Collaborator | Level 10
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    RSKANSI New member | Level 2
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    Jay Dropbox Staff
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