Desktop app problem with new MacOS Big Sur

[martinchanh]

Anyone upgraded to new MacOS Big Sur Beta version experiencing problem with Dropbox desktop app. App no longer works with the new OS. When trying to open the app, there is a notification message says: The application "Dropbox" can't be opened

[Rich]

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@martinchanh wrote:
Anyone upgraded to new MacOS Big Sur Beta version experiencing problem with Dropbox desktop app. App no longer works with the new OS. When trying to open the app, there is a notification message says: The application "Dropbox" can't be opened

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Big Sur has only been in Developer beta (not even a Public beta) for 4 days. It will take time before Dropbox has been updated to work with it correctly. Dropbox will be supported on the operating system once it's reached a Release status. Until then, it's not one of the operating systems supported by Dropbox.

[rocket dude]

You can find the fix here  https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-101-3-422/td-p/432874

[josued8a]

Running the beta version on MacOS Big Sur under Apple Sillicon is not working yet, even the installer do not finish.

I saw on the Activity Monitor the application running 6 processes but doint nothitng and even after a few hours it do not open the application.

Dropbox process 5 processes running

Drobox Web Helper 1 process running

DropboxMacUpdate 2 processes running for hours at 98 ~ 100% CPU. 

[Lusil]

Hey everyone, thanks for reaching out to us on the Dropbox Community. 

As Rich also mentions, the OS you're running isn't currently a fully tested or supported environment for the Dropbox desktop app. 

As such, we're not able to offer much on this, until it is one of our supported OSes.

You can find more about this, here. 

Let us know if you have any other questions in the meantime, thanks!

[ingconti]

the same for me.

Under Silicon DTK does not work.

I can see mutiple processes (and to be honest a crap of stuff starting..):

from terminal:

/Applications/Dropbox.app/Contents/MacOS/Dropbox

..

dropbox: initializing python 3.7.5

dropbox: load fq extension '/Applications/Dropbox.app/Contents/Frameworks/python-extensions/objc._objc.cpython-37m-darwin.so'.

and MANY more....

do its NOT a real program.. a bunch of scripts seems..

[Legless Goat]

The offline version worked.

[pukoh]

i can't even get the .dmg to open and install. 

[Legless Goat]

I had that, I resolved it by using the offline installer.

[Legless Goat]

https://www.dropbox.com/downloading?build=101.3.422&plat=mac&type=full