Forum Discussion

cjohnston22's avatar
cjohnston22
New member | Level 2
3 years ago

Desktop not in default location

Recently merged filed from old computer to new computer.  Downloaded DropBox to new computer and when attempting to setup automatic backup for new device, the following error message is received...  ...
desktop
Dropbox Backup
Error Messages
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey cjohnston22, thanks for reaching out to the Dropbox Community.

 

When you say you merged files from an old computer, are you referring to files in the 'desktop' folder or your Dropbox folder?

 

What is currently the location of both the 'desktop' and the Dropbox folder? Can you send us a screenshot of the folder paths?

 

Thanks in advance.

alitchfi's avatar
alitchfi
Helpful | Level 6
3 years ago

I have the same issue. New computer and setting up back up for the first time (Mac OS 13.2.1). Presuming Apple know how to set up directories on their systems, my guess is that Dropbox is missing something.

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