Apps and Installations
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I have Windows 11 running on my laptop with Norton 360. The issue is Dropbox application just dies randomly. I tried to reinstall couple of times, and it helped but stopped working now.
I have uninstalled Norton 360 (back to Windows Defender now 🙂 and tried to reinstall Dropbox. But still no luck.
Any ideas?
Hey @bjose, thanks for joining our Community.
Have you tried to uninstall the app, restart your computer and then reinstall it, to see if that helps?
If not, try reinstalling it using our offline installer.
Let me know how it goes.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hey @bjose, thanks for joining our Community.
Have you tried to uninstall the app, restart your computer and then reinstall it, to see if that helps?
If not, try reinstalling it using our offline installer.
Let me know how it goes.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
The offline installation as a solution is working so far. Thanks to @Hannah
Happy to see that it worked, @bjose!
If you come across any other issues, make sure to let us know.
Have a great week ahead!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!