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Dropbox not added to Dock in macOS Monterey 12.2

Dropbox not added to Dock in macOS Monterey 12.2

samccarver
Explorer | Level 3

I recently reloaded the app to reinstall on my Mac Pro desktop.

According to the download page:

When you download and install the Dropbox desktop app, two things are added to your computer:

The icon was NOT added to my menu bar.

Every time I click on the Dropbox app in the applications folder it opens a Finder window.

How can I get it back in the dock?

9 Replies 9

Mark
Super User II

There isnt a Dock application any more. That has been removed. 

 

If you are clicking the icon and getting Finder thats a setting which has been altered in the app. Try and ctrl+click on the icon and then click on your little icon at the top right and preferences. That will let you in and you can change the settings


 


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samccarver
Explorer | Level 3

I don't have an icon to click on in my dock.

Is there any other way to accomplish this?

Jay
Dropbox Staff
Hi @samccarver, it isn't possible to have the Dropbox icon in the dock. It will only appear on the menu bar near the clock when you run the app from the Applications folder.

Could you attach a screenshot showing the menu bar, and the 'Force quit' window on Mac to confirm that the Dropbox app is running, but has no icon on the menu bar?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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samccarver
Explorer | Level 3

I checked as you asked in order to do a screen shot.

 

However FORCE QUIT does not show Dropbox as running.

 

However, the app is showing in the task bar. Clicking on the Dropbox logo in the task bar does show the app as active and the programs that I have that use Dropbox as a sync are showing as up to date from the last time I modified data in the program. The updated files are showing in the programs on my iPad and MacBook Pro (M1Max) that are using Dropbox to sync changes in program input between my Mac Pro desktop and the iPad and the MacBook Pro.

 

Hope this helps further.

 

Thanks

Megan
Dropbox Staff
Hi @samccarver, sorry to jump in here! 

Would you mind sharing a screenshot of what your desktop and menu bar look like so we can have a clear visual on our end? 

Thank you!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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samccarver
Explorer | Level 3

samccarver@charter.net-screen-shot2.gif

 Here's the screen shot. Hope it helps.

Jay
Dropbox Staff
According to the screenshot, I can see the Dropbox icon in the menu bar; it's the leftmost icon near the center of the screen at the top as there are a lot of items there.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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samccarver
Explorer | Level 3

When I click on the Dropbox icon in the menu bar this is what I see:

Screen Shot 2022-03-22 at 7.50.27 AM.png

 When I click on Dropbox.app in Finder it opens a new Finder window showing Dropbox files.

Jay
Dropbox Staff
Yes, that's the Dropbox app you're seeing there when you click the icon.

What were you expecting to see when you opened the Dropbox app? As mentioned by @Mark, the previous version of the app with the window showing the files is no longer available.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Who's talking

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    Jay Dropbox Staff
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    samccarver Explorer | Level 3
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    Megan Dropbox Staff
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