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Re: SmartSync is broken and can't disable it

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Dropbox tells me to right click on folder and choose Smart Sync but I don't have this option

ned666
Helpful | Level 5
‎05-29-2022 08:14 AM
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Smart Sync is broken for me, but the hint that Dropbox gives me to right-click on a folder and choose "Smart Sync" makes no sense:

 

ned666_0-1653837068726.png

 

I don't have this option when I right-click in Windows Explorer on any folder or file inside Dropbox:

 

ned666_1-1653837241557.png

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13 Replies 13

ihatedreaming
New member | Level 2
‎06-13-2022 10:35 AM
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WOW thanks Ill try what you suggest...

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ihatedreaming
New member | Level 2
‎06-13-2022 10:41 AM
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Hey. Ive done all that and it seems to work!!! Thanks so much. If only this info was in the FAQ's would make like easier. Ive now managed to allocate old folds to online only so will see how I get on. Hopefully this will free up some disk space..... Thanks so much for helping out and giving such great and super quick advice. Ill shut the window 

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Mark
Super User II
‎06-13-2022 10:59 AM
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@ihatedreaming pleased its sorted, but, it is sorta common sense that to use Dropbox features and capabilities that the application needs to be running 😉 


 


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ihatedreaming
New member | Level 2
‎06-13-2022 11:37 AM
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Im not a tech head or a super user so pardon my ignorance but I wouldn't know about 'running' just a user trying to get help. I got it so I thank you. You've been helpful - 😉

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