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DropboxFileProviderCH crash on Mac OS 14.1.2

DropboxFileProviderCH quit unexpectedly on Sonoma 14.2.1

JDW0
Helpful | Level 6

Running MacOS Sonoma 14.2.1 on a 16" M1 Max MacBook Pro. Had no such issues under MacOS Monterey, but now under Sonoma, I get this "DropboxFileProviderCH quit unexpectedly" crash once after freshly booting, then again multiple times later.

 

Crash log...

 

[Removed as per Community Guidelines]

14 Replies 14

Enric48
New member | Level 2

Dropbox v. 189.4.8395

MacOS Sonoma 14.1.2

Process: DropboxFileProviderCH

Reason: tried: '/System/Library/Frameworks/DropboxCrashpad.framework/Versions/A/DropboxCrashpad' (no such file, not in dyld cache)

 

DropboxFileProviderCH crashes because 'DropboxCrashpad.framework' does't exits

 

Jay
Dropbox Staff

Hi @Enric48, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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mohnid
Explorer | Level 3

@Walter that's fine, as you can see in my error extract something might have gone wrong when upgrading

Enric48
New member | Level 2

I've already taken this step based on a suggestion I came across in another post.

Jay
Dropbox Staff

Thanks, I've merged your post to this thread. Please could you try the suggested solution and let me know how it goes?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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