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Running MacOS Sonoma 14.2.1 on a 16" M1 Max MacBook Pro. Had no such issues under MacOS Monterey, but now under Sonoma, I get this "DropboxFileProviderCH quit unexpectedly" crash once after freshly booting, then again multiple times later.
Crash log...
[Removed as per Community Guidelines]
Dropbox v. 189.4.8395
MacOS Sonoma 14.1.2
Process: DropboxFileProviderCH
Reason: tried: '/System/Library/Frameworks/DropboxCrashpad.framework/Versions/A/DropboxCrashpad' (no such file, not in dyld cache)
DropboxFileProviderCH crashes because 'DropboxCrashpad.framework' does't exits
Hi @Enric48, thanks for bringing this to our attention.
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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@Walter that's fine, as you can see in my error extract something might have gone wrong when upgrading
I've already taken this step based on a suggestion I came across in another post.
Thanks, I've merged your post to this thread. Please could you try the suggested solution and let me know how it goes?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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