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Files in Dropbox not opening in Spotlight?

Files in Dropbox not opening in Spotlight?

wang_dong
Explorer | Level 3
Go to solution

I'm having trouble opening up files in Spotlight (Mac OS 13.2.1) that are in Dropbox (v173.4.6706). When I search for files in Spotlight they pop up, but when I click on them or hit enter the files do not open in any application. Nothing happens. This does not happen with files stored outside of Dropbox. Any fixes?

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution

Hi there @wang_dong, sorry to hear about this.

 

Could you clarify if this is affecting both online only files and files that are available offline on your computer  and if you've tried rebooting your device or even re-indexing Spotlight?

 

Let me know and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Walter
Dropbox Staff
Go to solution

Hi there @wang_dong, sorry to hear about this.

 

Could you clarify if this is affecting both online only files and files that are available offline on your computer  and if you've tried rebooting your device or even re-indexing Spotlight?

 

Let me know and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join

wang_dong
Explorer | Level 3
Go to solution

Hi Walter,

 

It looks like rebuilding the Spotlight indexed might have fixed that, thank you! I will report back if I have any more difficulties.

Walter
Dropbox Staff
Go to solution

Glad to hear that @wang_dong - thanks for the update too!

 

See you around the Community and take care. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    wang_dong Explorer | Level 3
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