Giant website interface

[Jenny E.6]

I've used Dropbox all day, every day, for years. Just in the last couple of weeks, my Mac desktop interface with dropbox.com has become comically large. Everything is supersized: the home button, labels, titles, buttons, controls for the preview.

I'm using command-minus to zoom out, but the interface stays the same size, only the artwork preview shrinks.

I'm using Firefox version 106.0.1. Aside from switching browsers, how do I get out of this mess?

Thanks for any assistance.

[Hannah]

Hey @Jenny E.6, thanks for posting to our Community today.

This does sound like your browser might be zoomed in, but it's strange that Command-minus isn't helping.

Do you see the same behavior with other websites on this particular browser?

And what do you see if you actually try from a different one?

Keep me posted.

[Jenny E.6]

Hi, Hannah. Thanks for the reply. Here are a couple of screenshots from my 24-inch monitor. The one with the photo of two women, that is the view when I command-minus to zoom out, just the artwork gets smaller. This is only happening on Firefox, on dropbox.com, no other website — and strangely, not on dropboxforum.com.

Dropbox.com looks normal on Google Chrome. Firefox my preferred/default browser.

-Jenny

[Jenny E.6]

The plot thickens: yes, command-minus works to zoom out, and if you use command-plus to zoom in, the controls predictably enlarge. But then, when you use command-minus to zoom back out, the controls stay mega-huge. The only way to get back to normal-huge is to open a new window.

I want to reiterate, this is not an emergency. Using other browsers is a workaround. It's just a new and bothersome glitch.

-Jenny

[Hannah · Accepted solution]

Thanks for the screenshots and the additional info here, Jenny!

Since it works as normal on other browsers, it seems that this is more of a Firefox issue, not really a Dropbox one.

But if you clear the cache on Firefox, does that help? 

[Jenny E.6]

I've cleared the cache. It solved the problem. Thanks for this solution!