Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Unable to log out. Cannot find preferences or log out button on Mac. I have uninstalled and reinstalled several times and everytime it signs me in with the same account and I cannot switch to another account.
Hi there @salimbalaa1, thanks for reaching out to us on the Dropbox Community.
Have you tried unlinking the current account from the desktop app, and signing in with your other one?
Let me know how it goes, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Norma7, welcome to the Dropbox Community!
Your Preferences should be on the top right corner of the menu that appears when you click on your Dropbox icon that's next to your computer's clock.
If you're still having trouble signing out though, you can also unlink your account from your computer by following these steps.
Hope this helps!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
my new laptop is associated with wrong Dropbox account. I have two dropbox accounts
Hi there @salimbalaa1, thanks for reaching out to us on the Dropbox Community.
Have you tried unlinking the current account from the desktop app, and signing in with your other one?
Let me know how it goes, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi Lusil
unlink did it
thanks
Glad I could help, @salimbalaa1!
If anything else comes up, just give us another nudge.
In the meantime, I hope you have a lovely day ahead!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!