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How do I clear sync history on a mac? Confidential information must be removed.

How do I clear sync history on a mac? Confidential information must be removed.

Ragusea
Helpful | Level 5

There must be a way to clear sync history.  Only recently did this become a problem.  I'm a doctor and have to eliminate confidential information from the sync history.  There appears to be no way to do that.  I use Apple, by the way.

5 Replies 5

Mark
Super User II

Do you mean on the Dropbox app on the desktop? 

 

The Sync History and Activity Tab's cannot be cleared. 

 

The 'Notifications' one (bell icon) can by hovering over the notification and clicking on the three dots. 


 


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Mark
Super User II

Also as a side note remember that unless you are a paid Business user Dropbox is not HIPAA compliant: https://help.dropbox.com/security/hipaa-hitech-overview


 


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Ragusea
Helpful | Level 5

I'm afraid this doesn't help at all. I've used DropBox for years and never saw an old sync record.  There must be some way to erase the sync history so that confidential information can be erased. If there isn't a way to do that now, there should be!  It's critical to my use of DropBox.

Mark
Super User II

I'm afraid there isnt and never has been. Same with the records of the last viewed files on the website. I've complained about it for years 😞 

 

The only thing I can suggest is you make a Suggestion for a change to the software. 


 


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Ragusea
Helpful | Level 5

I'm afraid that doesn't show me three dots nor do I think it would it fix the problem.  But, thanks.  Using most programs, one can delete the history as with FaceTime or Skype or Safari.  Dropbox should be similar.

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    Ragusea Helpful | Level 5
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    Mark Super User II
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