Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hey @JuanaM, sorry to hear you're having issues with this.
May I ask if you're trying to install the Dropbox for S mode on Windows or the regular desktop app?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @Hillsgolfer, thanks for bringing this to our attention.
Are you trying to install the Dropbox client directly from our website or the S mode version of Dropbox?
And is it failing during the downloading process or the installation process?
Are you getting any error messages?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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@Hannah I’m trying to download from the Microsoft store. It gets all the way to 18 out of 19MB and stops and says. There has been an error. Retry.
Thanks for the update here.
Have you restarted the device at all, to see if that helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Hillsgolfer, what is the OS that the device uses?
If you try this link, are you able to download the stable version of our app?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I am having the same issue with my new Surface Pro x, can I get that link that will make it work. I subscribed to dropbox specifically because I was getting this new computer.
Many thanks to anyone who can help.
Hi there!
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