cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you new to Dropbox? Our Newcomers group is the perfect place to learn the basics, find out more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is it safe to clear my cache on Android? Will that delete my files?

Is it safe to clear my cache on Android? Will that delete my files?

assma-MU
Explorer | Level 4

I need to clear space on my android device 
there is a button of "clear data" in the "application infos" on the device 
it will clear for me around 1.50 GB 
my Q using this "clear data" button will free space on the device only or will delete files on my dropbox??

thanks in advance  

4 Replies 4

Megan
Dropbox Staff

Hi @assma-MU, happy Friday! 

 

I'm happy to confirm, that you're safe to delete your Dropbox cache, and your files in the account will be intact. 

 

I hope that helps. Have a lovely weekend ahead,enjoy! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

assma-MU
Explorer | Level 4

the clear catch button is different one and that one I already use 
I'm asking abt "clear data" one
my other concern that it might make me loss my log in data on that device. If so it will be difficult to log in again since I already have the account on three other devices.  

I hope my concern is clear 

 

Jay
Dropbox Staff

Hi @assma-MU, the clear data button should clear any login details, so I don't recommend doing that if you're already above the 3 device limit on Dropbox Basic plans. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

jsdurmus
Explorer | Level 3

The "Clear Data" button in the Application Info section of your Android device will only clear data and files that are stored locally on your device for the selected application. It will not delete any files on your Dropbox account or in any other cloud storage service.

When you use the "Clear Data" option, it will delete all data associated with the selected application, including your login credentials, app settings, cache files, and any user-generated data. It will not affect any files stored on external storage or cloud services like Dropbox.

Long story short, it is safe to clear cache, but you should think twice before deleting data on your Dropbox.

In case you need help about how to clear cache on Samsung devices, you might examine: https://www.samsunger.com/2023/05/how-to-clear-cache-on-samsung.html 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    jsdurmus Explorer | Level 3
  • User avatar
    Jay Dropbox Staff
  • User avatar
    assma-MU Explorer | Level 4
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?