Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I have the Basic plan. I have Dropbox on 1 PC, 1 iPhone , 1 IPad. I have bought a new computer and want to move to new PC. How do I do that under my current plan.
@Sandy76 wrote:
I have the Basic plan. I have Dropbox on 1 PC, 1 iPhone , 1 IPad. I have bought a new computer and want to move to new PC. How do I do that under my current plan.
First, make sure the files on your current PC are fully synced and up-to-date with your account online. You can then visit your Security page and remove your existing PC from your Dropbox account. That will free up a slot allowing you to install Dropbox on your new PC and link it to your account (there's a limit of three devices for Basic accounts). Once you've installed Dropbox on the new PC, all your files will be downloaded to it.
@Sandy76 wrote:
I have the Basic plan. I have Dropbox on 1 PC, 1 iPhone , 1 IPad. I have bought a new computer and want to move to new PC. How do I do that under my current plan.
First, make sure the files on your current PC are fully synced and up-to-date with your account online. You can then visit your Security page and remove your existing PC from your Dropbox account. That will free up a slot allowing you to install Dropbox on your new PC and link it to your account (there's a limit of three devices for Basic accounts). Once you've installed Dropbox on the new PC, all your files will be downloaded to it.
Thank you For your help.
Hi there!
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